HubSpot Onboarding Services

Do HubSpot Right. The First Time.

HubSpot is a powerful tool and software, capable of powering a range of sales, marketing, and support initiatives. Because of this range of use cases, no two businesses ever use HubSpot 100% like any other business.

Your business is unique. The way you’ll be using HubSpot is unique. Shouldn’t your onboarding plan be unique?

Here at Pepperland, we’ve spent years crafting custom HubSpot onboarding plans for our clients—designed to help them get up and running as quickly as possible so that they can begin realizing value from the tool. Because we’re in the business of helping you realize your strategic goals, and not of selling HubSpot, we’ll never recommend you upgrade just for upgrade’s sake; if and when we make a recommendation, it’s because we believe it’s the right move for your business.

We’re experienced in all areas of HubSpot’s use and implementation, including:

Marketing Hub
For growing website traffic, converting leads, and nurturing those leads to closed deals
Sales Hub
For simplifying and scaling your sales process in a clean, efficient way
Service Hub
For providing customer service and delight through every stage of their journey
HubSpot CRM
For managing your database of contacts, companies, and deals
HubSpot CMS
For creating blog posts, landing pages, and other content that will convert

Continue reading to learn more about what HubSpot Onboarding looks like with Pepperland.

Book Some Time

Want To Learn More? Book A Free Consultation.

Tell us more about how you plan to use HubSpot to support your marketing, sales, and support processes. Once we understand your goals, we can chat through the different ways we can help you achieve them. This free consultation will include:

Initial recommendations about HubSpot and integrations
Discussions about your current processes
A complimentary overview of the Inbound Methodology and how HubSpot can support it

Account and Technical Setup

Installing the HubSpot Tracking Code on your website and subdomains
Filtering Out Internal Traffic
Establishing Your Email Sending Domain and CAN-SPAM
Importing Contacts, Companies, Deals, Tickets, Notes, etc.
Data Hygiene
Importing Marketing Opt-Out Lists (and other lists)
Creating Custom Properties in the CRM (as necessary)
Configuring Email
Connecting Various Social Channels (Facebook, Twitter, LinkedIn, Instagram)
Guiding You Through Integrations (as necessary)

Service Hub

Importing Tickets From Existing System

Embedding a Support Form on Your Website

Conversations Notifications

Ticket Assignment Rules

Automation (Workflows, Tasks)

Support/Service Pipeline Development

Knowledge Base Migration/Development

Support Video

Customer Loyalty Surveys (NPS)

Customer Effort Surveys (CES)

Customer Satisfaction Surveys (CSAT)

What To Expect When Implementing HubSpot with Pepperland

Whether you’ve already purchased HubSpot and are looking to a partner who can help you quickly implement it, or you’re still considering your options, we can help.

Because the onboarding process can be rather varied from organization to organization, it’s difficult to speak generally about what an engagement with us will look like. That being said, it will usually include:

Here’s how it works:

1. We understand your business.

We begin all of our engagements with a deep-dive into your current sales, marketing, and support processes so that we can understand your business at a fundamental level.

Tell us about your goals.

2. We recommend a customized implementation plan.

Based on this understanding, we will make recommendations as to which tools within HubSpot we think you should leverage, as well as any third-party apps or integrations you may need for success.

Discuss your needs with our consultants.

3. We tackle all technical setup.

Everything involved in getting you up and running using HubSpot.

Request a consultation to see it in action.

4. We outline quick wins.

How can we help you realize some immediate value from HubSpot? Most businesses can leverage a number of quick wins for some immediate ROI.

See if we're a good fit.

5. We map out a long-term plan.

We are proponents of the Inbound Methodology. As such, we’ll help you create a long-term marketing, sales, and support strategy that embraces inbound. This strategy will also include outlining when it might make sense to expand your use of HubSpot as your company grows.

Book some time.

6. If needed, we provide ongoing support.

Need someone to help you with the tactical side of HubSpot—building emails, designing CTAs, developing landing pages, etc.? We offer such support through our HubSpot Services. Likewise, we can train your team so they are better equipped for the task at hand.

Get our recommendations.

We're Trusted By:

Steve Salvo, IAP-L, CAEP

Trinity Episcopal School

“Awesome…Simply awesome. Sean and his team were fantastic throughout the process. They diligently researched our online presence and made clear recommendations that were easy to implement. Money spent with Pepperland is money well spent.”

Debra Arrato

Ice Cream Emergency

“Awesome! Experts in their field. Extremely knowledgeable and professional company. They evaluated our programs, analyzed our data, and created and implemented campaigns to meet and exceed our goals. It is a pleasure working with Pepperland.”